Privacy statement Lavastica International B.V.

Lavastica International B.V., located at Vareseweg 45, 3047AT Rotterdam, is responsible for the processing of personal data, as shown in this privacy statement.

Contact details:
https://www.lavastica.com
Vareseweg 45
3047AT Rotterdam
The Netherlands
+31 10 2655070

Dean Schoemaker is the Data Protection Officer of Lavastica International B.V. He can be reached via the above phone number, or dean@lavastica.com.

Personal data that we process
Lavastica International B.V. processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the data that we process:
• First and last name
• E-mail address
• Company details (company name, company address, VAT number, Chamber of Commerce number, Telephone number).

Special and / or sensitive personal data that we process
Our website and / or services do not have the intention to collect data from visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We advise parents to monitor the online activities that take place. If you are convinced that we have processed data from a minor, without their consent, please contact us at dean@lavastica.com and we will delete this information.

Why do we process personal data?
Lavastica International B.V. processes your personal information for the following purposes:
• To call or email you if necessary so we can provide/complete our service
• To update you about the changes to our services and products
• To deliver goods and services to you
• To optimize the website and to tailor the displayed range of products and services to your preferences.

Automated decision-making
Automated decisions are taken by computer programs or systems, without interference of a person (employee of Lavastica International). Lavastica International B.V. does not make decisions based on automated processing on matters that may cause consequences to persons.

Sharing personal data with third parties
Lavastica International B.V. shares exclusively to third parties if this is necessary for the implementation of our agreement with you, or to comply with a legal obligation.

Cookies that we use
Lavastica International B.V. uses only technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone. The cookies that we use are necessary for the technical operation of the website and your ease of use. They ensure that your website sets the desired settings. We can also optimize our website. You can sign off for cookies by adjusting the settings in your internet browser in such a way that no more cookies are stored. In addition, you can delete previously saves cookies via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Lavastica International B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal information we have to you, or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to dean@lavastica.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Lavastica International B.V. would also point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: GDPR.

How we protect personal data
Lavastica International B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact our customer service or via dean@lavastica.com.

We store the following personal information:
• First and last name
• E-mail address
• Company details (company name, company address, VAT number, Chamber of Commerce number, Telephone number).

We use this information for the following purposes:
• To call or email you if necessary so we can provide our service
• To update you about the changes to our services and products
• To deliver goods and services to you
• Lavastica International B.V. uses analytical cookies to strengthen the website and to tailor the displayed range of products and services to your preferences.

How long we store personal data
Lavastica International B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

First and last name
We keep these to have the correct contact persons within the company.
We keep this data infinite, in order to be able to link the right contact people to the right requests, quotations, orders or other documents.

E-mail address
We keep these in order to be able to contact the correct contact persons within the company.
We keep this data infinite, in order to be able to link the contact persons to the right requests, quotations, orders or other documents.

Company details
We store company data to view the order history with the company. Contacts are linked to the company but can be anonymized if possible. The company data we keep does not contain personal data.

Telephone numbers
We store these in order to be able to contact the correct contact persons within the company.
We store this data infinite, in order to be able to link the contact persons to the right requests, quotations, orders or other documents.